FAQ

Do you offer CAD/CAM services?

Yes, definitly! It’s our priority to offer the latest technology in CAD/CAM. By doing research & development, for more than 5 years, we are able to offer the most accurate and helpful technology for you and your patient.

I know your standard turnaround is 5 days for crown and bridge work. Can I have my work quicker?

Yes. We do offer an express service at an additional cost. Please contact us as this service is offered on a case by case basis.

What are your hours of operation?

Our lab is here to service you between the hours of 8am and 5pm, Monday through Friday.

Do you do pick-up and delivery?

We do provide complimentary pick-up and delivery services for our clients.

Are you able to take custom shades at your laboratory?

Yes. We have a beautiful & welcoming environnement for your patients to attend. They can expect to spend around 30 minutes with one of our ceramics technicians who will ensure that an accurate shade is taken and that any queries are answered. The patient experience will be such that they’ll simply view us as an extension of your team.

My patient has broken her denture, how quickly can you repair it?

If you call us between 8am and 10 am, we can usually carry out repairs and additions the same day. If you put the repair after 10 am, we can usually return the following day or at worst the day after.

Best quality in a fast-track delivery mode

Make sure to obtain the highest quality product in a timeliness manner to serve your customers promptly even if it’s an emergency case!

Gain a significant and competitive advantage!

We use the latest technologies (real-time transmission of your scans, Webcam Customer support) because we are dedicated to serve you promptly and efficiently.